Why choose NTCSC
The people you can call on the worst day.
Veteran owned, family owned and Australian owned. For more than 30 years we have helped families, businesses, landlords and property managers recover from difficult and distressing situations, with compassion, discretion, integrity and respect.
Veteran owned- Australian owned and operated
- Family owned
Veteran owned
Australian owned and operated
Family owned
When you call, you reach a real person
When you call our 24 hour number you will always reach a caring, knowledgeable person. Never a call centre, an answering machine or a stranger.
Our reputation is built on compassion, discretion, integrity and respect. Every job is delivered by trained technicians using specialist equipment and hospital grade methods, always at fair, competitive pricing.
With trained teams in every state and territory, including Brisbane, Sydney, Melbourne, Adelaide, Darwin and their surrounding regions, we respond Australia wide and we never turn a job down.
- 30+Years helping Australians recover
- 24/7Real people answering, every day of the year
- 3Offices: Brisbane HQ, Sydney and Melbourne
Why people trust us with the hardest jobs
We provide a prompt, comprehensive and professional service using specialist sanitisation and decontamination methods and equipment.
Real people, any hour
When you call our 24 hour number you talk to real, knowledgeable people, not an answering service. We respond every day of the year so your urgent needs are met quickly.
Discreet when it matters most
We understand the distressing circumstances our clients are going through and their need for privacy. If you ask, we arrive in unmarked vehicles to avoid the public’s curiosity.
Technicians close to you
To give a prompt and efficient service, our technicians are strategically located in all major metropolitan areas, with trained teams in every state and territory.
Trained in the right methods
Every National Trauma & Crime Scene Cleaning technician is thoroughly trained and highly skilled in the most appropriate methods of decontamination and odour elimination.
Honest, competitive pricing
Each job is unique. Call us, explain your situation and we will give you an estimate. Our rates are highly competitive and very reasonable.
We never turn a job down
From trauma, crime scene and unattended death cleanup to mould, meth lab, biohazard and deceased estate work, every job is handled with the same care, urgency and attention to detail.
What guides us on every job
Our work brings us into people’s lives at their most vulnerable moments, and how we conduct ourselves matters as much as the quality of the clean itself.
Number one
Australia’s leading forensic and biohazard remediation company, earned through exceptional service on every job.
Thorough
We are thorough from start to finish, ensuring the best possible outcome for every client.
Confidentiality
The sensitive nature of our work means we protect client privacy and confidentiality at all times.
Safety
Safety is our top priority. We do everything possible to maintain a safe environment for everyone.
Care and compassion
When clients are hurting, we don’t stand apart. We meet them with genuine care through their most difficult moments.
Our capabilities
From trauma, crime scene and unattended death cleanup to mould remediation, meth lab decontamination, biohazard and deceased estate services, every job is handled with the same care, urgency and attention to detail.
Trauma & crime scene cleaning
Professional cleanup of scenes involving trauma, crime, blood spills, accidents or violence.
Unattended death, suicide & decomposition cleanup
Specialist decontamination of scenes following an unattended death or decomposition.
Forensic cleaning
Thorough cleaning and decontamination of hazardous or infectious areas to forensic standards.
Biohazard cleaning
Safe removal and disposal of biological and infectious materials.
Deceased estate cleanup
Sensitive cleaning and clearing of a deceased person’s property.
Meth lab decontamination
Detection and decontamination of properties used to manufacture drugs.
Mould removal & remediation
Identification, removal and treatment of mould at the source.
Hoards, squats & gross filth cleanup
Deep cleaning and clearing of severely soiled or hoarded properties.
Specialist sanitisation
Blood, sewage, faeces, urine and vomit, odour, needle and sharps, ambulance and cell cleanup.
Every service is backed by our 24/7 nationwide emergency response and trained technicians in every state and territory, delivered with a discreet, compassionate approach and in accordance with applicable WHS legislation and recognised Australian and international standards for biohazard handling, decontamination and clinical waste disposal.
The people who lead NTCSC
NTCSC is owned and led by Iain and Kirstie McLeod. Behind them is a team of trained technicians who turn up with care, wherever and whenever they are needed.
Iain McLeod
Chief Executive Officer & Co-Owner
Iain brings structured strategic thinking, commercial discipline and hands on leadership to National Trauma and Crime Scene Cleaning, drawing on a career spent building high performing teams and running the full commercial lifecycle of a business.
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His credentials span dual Master’s degrees in Project Management and Cyber Security, the Company Directors Course through the Australian Institute of Company Directors and his IICRC Trauma and Crime Scene Technician (TCST) Certification. His background as a graduate of the Royal Military College, Duntroon, has instilled the discipline and sound judgement well suited to the sensitive nature of our work.
As CEO and Co-Owner, Iain sets a clear direction for the business, holds it to high standards and makes decisions that balance growth with the preservation of what makes NTCSC exceptional.
Kirstie McLeod
Managing Director & Co-Owner
Kirstie is the operational heartbeat of National Trauma and Crime Scene Cleaning, drawing on a background in customer experience and crew training in high pressure environments that demanded composure, empathy and the ability to support people through stressful situations, a clear parallel to trauma response work.
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She brings deep experience in procurement, governance and compliance across heavily regulated environments, holds a Prosci Change Management certification alongside a postgraduate degree in Project Management, and has a strong background in financial management and accounting.
As Managing Director and Co-Owner, Kirstie combines operational rigour with a people first approach, ensuring the standards and genuine care for people that define NTCSC are upheld every day.
Certified, accredited and accountable
Our work is carried out in accordance with applicable WHS legislation and recognised Australian and international standards for biohazard handling, decontamination and clinical waste disposal, so every site is left safe and compliant.
Management system standards
ISO 45001Occupational health and safety management
ISO 9001Quality management
ISO 27001Information security management
ISO risk managementRisk management
Industry certification and membership
IICRC certifiedInstitute of Inspection Cleaning and Restoration Certification
RIA memberRestoration Industry Association Australasia
AMDECON certifiedBiohazard specialist
Decon Systems
CM3 certified
Who we are
Veteran ownedAn Australian veteran owned business
Australian owned and operated
Family ownedA family owned Australian business
Kind words from our customers
Kind words from the people and organisations we have helped through some of their hardest moments.
I would like to acknowledge and praise Kim and Peter, who attended the property yesterday and did an exceptional job. Both were highly skilled, efficient, knowledgeable, sensitive and thoughtful. I was very fortunate to have their help, and my situation has greatly improved thanks to their visit. I will eventually require additional help, and I would be delighted to have them assist me again.
Robert
A huge thank you for being such a great service. We were all so grateful for how professional and kind Kim was. You have been a great company to deal with, and I will certainly let my team know about your service should we ever have anyone in a similar situation. Thank you!
Katie
After our shop was flooded by stormwater, Kim and CJ worked diligently to make things right. Professional, caring people who did an amazing job. Just wonderful. Highly recommend. Thank you so much, Kim and CJ.
Annie
I would like to express my gratitude to Lucy and the team for the quick response to my request for assistance. I was amazed you could have your people with us within a day of my contacting you. Your two associates, Kim and CJ, arrived on time with warm smiles and an air of confidence that was a great relief. Our Op Shop Manager and I were so impressed with their expertise and their ability to take care of everything, tackling a tough job with skill and good humour. We cannot say enough good things about Kim and CJ, and we’re so glad they helped us. We told them they were brilliant, and we meant it. We will certainly recommend your company and staff to anyone in a similar situation. Thanks again.
Lynn
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info@ntcsc.com.au
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