Our team

30+ YearsOf Team Work

Behind every call answered and every home restored is a team of trained, compassionate people who choose to do one of the hardest jobs there is.

Meet our leaders 0488 007 675

NTCSC Team Member With Fleet Vehicle — On the road with the fleet

NTCSC Proud of what we do — Proud of what we do

NTCSC The office dog clocks in — The office dog clocks in

NTCSC A new ute joins the fleet — A new ute joins the fleet

NTCSC Vehicle Fleet — Part of the NTCSC fleet

NTCSC Work Ute Signage — Ready for rapid response

What it takes

Not everyone can do this work. Our people can.

Trauma and crime scene cleaning asks for a rare mix of technical skill and human kindness. Our technicians walk into moments families never want to face. They need to be calm, careful and caring all at once.

That is the standard we hire for, train for and hold ourselves to on every job. It is why we believe NTCSC has the most experienced and most capable team in the industry.

More than 30 years in specialist cleaning means there is very little our team has not seen. That experience shows in how calmly and quickly we take control of a difficult scene.
Our technicians are trained in biohazard remediation, decontamination and safe waste disposal, using specialist equipment and hospital grade disinfectants.
Biohazards are not always visible. We work methodically, room by room and surface by surface, so nothing is missed and every space is left safe.
Real people answer our phone 24 hours a day. We explain every step, give clear quotes and keep you updated until the job is done.
We meet people on the worst days of their lives. Our team listens, treats every person with dignity and never rushes a family through their grief.
A close, supported team is a team that can keep showing up for others. That is why we celebrate together and look out for one another.

Leading the team

Led from the top by Iain and Kirstie McLeod

As co-owners, Iain and Kirstie set the direction, the standards and the culture that every NTCSC technician carries onto every job.

Chief Executive Officer & Co-Owner

Iain McLeod

Iain brings structured strategic thinking, commercial discipline and hands on leadership, shaped by his training at the Royal Military College, Duntroon.

Duntroon graduate
Dual Master’s degrees
IICRC TCST certified

Managing Director & Co-Owner

Kirstie McLeod

Kirstie is the operational heartbeat of the business, combining operational rigour with a people first approach that keeps genuine care at the centre of every job.

Prosci Change Management
Postgraduate Project Management
Governance and compliance

Our wider team

One national team, working across every area

Under Iain and Kirstie is a large, close knit team spread across every state and territory, each person playing a part in helping a family, business or community recover.

24/7 response centre

The calm voices on the end of the phone, day and night. They listen, organise the right crew and keep you informed every step of the way.

Field technicians

Trained crews in every state and territory who attend trauma, crime scene, unattended death and biohazard jobs.

Specialist decontamination

Forensic, meth lab, mould and infectious disease decontamination using specialist equipment and testing.

Hoarding and deceased estates

Patient, respectful crews who work alongside families to clear, clean and restore homes at a pace that suits them.

Fleet and logistics

A growing fleet of fully equipped vehicles that gets our technicians and their gear to you quickly, wherever you are.

Operations and compliance

The people behind the scenes who manage quality, safety, training and accreditation so every job meets the highest standard.

Trained and accredited

Every technician is trained to the highest standard.

Each member of our team completes comprehensive training to deal with biohazards safely and efficiently. We work to recognised Australian and international standards, so you can trust the people who walk through your door.

See our accreditations