NTCSC policies

Our policies.

Clear, fair terms for every booking. If you have a question about any of our policies, our team is here to help 24 hours a day, 7 days a week.

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  • NTCSC Veteran Owned BusinessVeteran owned
  • NTCSC Australian Owned And OperatedAustralian owned and operated
  • NTCSC Family Owned Australian BusinessFamily owned
NTCSC Our Team
The NTCSC teamTrained technicians in every state and territory, on call 24/7.

Booking policy

Cancellations and rescheduling

Please provide at least 24 hours’ notice before your scheduled start time to cancel or reschedule. With less than 24 hours’ notice, or where access is unavailable as agreed, NTCSC may charge reasonable, unavoidable costs resulting from the cancellation, capped at the agreed booking value and reduced by any costs saved or recovered through replacement work.

Any applicable fee will be explained and itemised. Deposits will be refunded less this amount. This policy does not limit your rights under Australian Consumer Law.

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NTCSC Biohazard Cleaning

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0488 007 675

Talk to a real person, day or night. We’ll listen, answer your questions and explain your options with care.

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NTCSC Hoarding Cleaning

info@ntcsc.com.au

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info@ntcsc.com.au

Send us the details of your situation and we’ll get back to you with clear next steps. Every enquiry is private and confidential.

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NTCSC Trauma Cleaning Australia

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