How To Choose The Right Crime Scene Cleaner

If you, or someone you know has been affected by a violent crime or traumatic event, you may be in need of a professional crime scene cleaning service.

Unlike ordinary cleaners, a professional crime scene cleaner has specialised training and experience in how to safely and effectively remove biohazards and restore a property back to a habitable state.

But with various professional crime scene cleaning companies around, how do you choose the best one? Below are some key things to consider when choosing the right crime scene cleaning company to assist with your situation.

Are They Licenced And Qualified?

Because crime scene cleaning is such a specialised field that deals with dangerous biohazards such as blood and other contaminants, you’ll want to ensure that the company that you hire is fully licenced and qualified to perform the task at hand. Ask if team members have undergone the necessary rigorous training to become professional crime scene cleaners.

By working with a certified company, you can rest assured that your property will be cleaned and sanitised by a team who are willing to follow industry codes of practice and guidelines when working on your property.

Good Reputation

When it comes to choosing a specialised cleaning service provider to work with, look for a company with a solid reputation and positive customer reviews.

Online customer reviews can provide good insight into what working with a company will be like, and whether or not you are likely to be satisfied with the level of service they offer.

When considering a company’s reputation, look for a company:

• That’s known for prompt, thorough and effective crime scene clean up
• That provides a discreet and empathetic service.
• With a team of compassionate people who are ready to assist.

Experience

Look for a company with at least 5 years’ experience in crime scene cleaning to ensure they have the necessary skills and experience.

Ask the following questions to find out how experienced a crime scene cleaning company is:

• How long have you been cleaning crime scenes?
• What processes do you use when cleaning crime scenes?
• How many crime scenes has your company cleaned up over the years?

Is It Their Specialty?

When it comes to crime scene cleaning, work with a company that specialises in this area as opposed to a regular cleaning company that offers crime scene cleaning as a side service.

Choosing to work with a company that specialises in crime scene cleanups, will ensure your technician:

• Knows how to use proper cleaning techniques and specialised equipment
• Is trained in infection control and how to deal with and dispose of dangerous biohazards
• Has knowledge on effective methods for remediating and restoring a property to a safe and sanitary condition

Price

Get in touch with various crime scene cleaning companies to ask for free quotes to help with your decision on a cleaner. Bear in mind that while price plays an important factor when it comes to choosing the right company to work with, it may not always indicate the level of service that you’ll receive in return.

When speaking to a crime scene cleaning company, ask as many questions as you can. And find out more about the company as well as the services they offer before deciding which provider to choose.

Flexibility/Availability

Crimes and traumatic incidents can occur at any time. This is why crime scene cleaning services should be accessible around the clock. When choosing a suitable crime scene cleaner, look for one that’s on call and available whenever you need them.

A good crime scene cleaner should be available to take calls and enquiries any time day or night. Their cleaning team should also be able to start work immediately once you’ve agreed to take on their service.

Work With Australia’s Trusted Professional Crime Scene Cleaners

With over 30 years’ experience in crime scene cleaning, National Trauma (NTCSC) are Australia’s trusted professional crime scene cleaners. Our compassionate team are always here to assist whenever you need us most.

Give us a call anytime day or night to talk about your crime scene cleaning needs. We offer obligation-free quotes and are happy to answer any questions you might have about our company and our professional crime scene cleaning service.